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Priority Service Agreement

Priority Service Agreement

The AccuTemp Priority Service Agreement is a 12 month program that includes:

  • 2 Precision Tune Ups
  • 15% discount on repairs year round

Should your system fail within 60 days of the Precision Tune Up from something we did not bring to your attention, we’ll make the repair and not charge for labor! Stop paying money to companies to do maintenance, only to be charged full price for a repair three months later. Get our Priority Service Agreement today!

For more details on the Priority Service Agreement Guarantee, contact our customer service department at 602-957-3745.

  • Maintained systems last longer.
  • A well-maintained system is more energy efficient.
  • Having your system maintained is the best way to avoid breakdowns.
  • Maintenance is the best way to prevent minor repairs from causing major ones when left unchecked.
  • Manufacturers, utilities and consumer publications all recommend regular maintenance.
  • This program meets/exceeds all such recommendations.
  • We stand behind our work with the exclusive Priority Service Agreement Guarantee!

Quality Control Audit

  • Outdoor unit properly installed and level
  • Indoor unit properly installed and level
  • Indoor coil properly installed and level
  • Accessories properly installed
  • Air cleaner(s) properly installed
  • Drain line(s) installed and tested
  • Gas piping properly installed and tested
  • Refrigerant piping properly installed and tested
  • All low voltage wiring properly installed and tested
  • All line voltage wiring properly installed and tested
  • All insulation complete and secured
  • All duct work complete and sealed
  • All penetrations sealed
  • Furnace venting complete, secured, and checked
  • Combustion air intake installed and working
  • All pilots lit (hot water heater, other appliances)
  • Electrical panel secure, breakers in proper position
  • Condensate pump installed and operating properly
  • Humidifier operation and drain checked
  • Electronic air cleaner operationally tested
  • Supply air register installed, adjusted, and level
  • Return air grill installed and level
  • Thermostat operationally checked and level
  • Blower set for proper air flow
  • Measure cooling supply and return temperatures
  • Measure heating supply and return temperatures
  • Operating temperatures recorded within limits
  • Operating pressures recorded and within limits
  • Variable air flow dip switches properly set
  • Emergency phone numbers provided
  • All areas cleaned to customer’s satisfaction
  • All homeowner manuals provided
  • Customer instructed in system operation

Accutemp Refrigeration Phoenix AZ

As we monitor and learn more about the spread of Coronavirus in our communities, we want to be transparent about what we’re doing as a company to protect our customers and employees.

Protecting Our Employees and Customers

As our employees interact with customers and the general public, we have taken steps to limit exposure to the virus. We have put restrictions on travel, are postponing large-scale events, limiting the size of meetings, providing remote-work solutions, and continue to reinforce safe behavior in every environment – from customer homes and businesses to our office, where we have ramped up deep-cleaning. We are partnering with manufacturers to source as many sanitizers and protective supplies as possible and are prioritizing distribution to our employees. They will sanitize their hands and will be wearing personal protective equipment when interacting with customers; including masks, gloves, and shoe covers. Additionally, we have protocols in place that activate closures, disinfection and appropriate quarantine procedures based on recommendations by government and health agencies.

Assisting Our Employees

We are in continuous communication with our employees reminding them about the importance of good hygiene, providing them with health education and support whenever needed. Employees who feel ill have been told to not report to work and we have specific quarantine and communication procedures in place should an employee be diagnosed with COVID-19 or is asked to self-isolate by a public health authority, and to provide comprehensive benefits to support them.

What We Ask of You

We are taking every precaution to ensure the safety and health of our communities, but we need your help. If you are experiencing flu-like symptoms and have a scheduled appointment, please let our office professionals know so that we can discuss options with you to ensure our collective well-being.

We truly appreciate your cooperation and understanding!